Intercom icon
chatgpt icon

Stay up-to-date with the Intercom app for ChatGPT

Ask adenin GPT anything about your Intercom data and get real-time replies

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Screenshot of List all articles
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Screenshot of List all open conversations
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Screenshot of Search for articles
Funnel Screenshot of ChatGPT

Unleash the power of AI with adenin’s ChatGPT integration that can bring Intercom data to your fingertips in real-time. Our integration uses the power of OpenAPI, giving you a robust, secure, and developer-friendly way to access and manipulate your data in context.

Features

  • AI chatbot that responds with Intercom information
  • Uses OpenAPI to directly access Intercom data
  • Secure data processing and transmission

Benefits

  • Get immediate responses to your Intercom data inquiries from the convenience of ChatGPT
  • Save time by not having to switch between different apps
  • Maintain data security thanks to the OpenAPI protocol
  • Enjoy a user-friendly environment that’s equally loved by developers

Get started with adenin

  • Experience how AI can enhance productivity and streamline data access in your work environment. Get started with your free adenin account today.

About adenin’s ChatGPT channel

With the adenin custom GPT you can turn your chat into a veritable business assistant. Simply ask it to look up some data, check what tasks you have to due, or enquire about company policies.Through ChatGPT's smartness it's easier than... Read more

Alternative chatbot to ChatGPT

Frequently asked questions about ChatGPT Intercom app (FAQ)

What data sources are available for Intercom?

Intercom provides a total of 47 data sources. See the first 16 below.

Intercom integration
List all articles
Show you a list of your public and draft Intercom knowledge base articles
Intercom integration
List all open conversations
See open conversations from your Intercom account
Intercom integration
Search for articles
Shows you a list of Intercom articles for a pre-determined search query that you can select when setting up the integration
Intercom integration
Download content data export
When a job has a status of complete, and thus a filled download_url, you can download your data by hitting that provided URL, formatted like so: https
Intercom integration
Find a specific tag
You can fetch the details of tags that are on the workspace by their id. This will return a tag object.
Intercom integration
Get a contact
You can fetch the details of a single contact.
Intercom integration
Identify an admin
You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you
Intercom integration
List all activity logs
You can get a log of activities by all admins in an app.
Intercom integration
List all admins
You can fetch a list of admins for a given workspace.
Intercom integration
List all collections
You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in
Intercom integration
List all contacts
You can fetch a list of all contacts (ie. users or leads) in your workspace. {% admonition type="warning" name="Pagination" %} You can use paginatio
Intercom integration
List all conversations
You can fetch a list of all conversations. You can optionally request the result page size and the cursor to start after to fetch the result. {% admo
Intercom integration
List all data attributes
You can fetch a list of all data attributes belonging to a workspace for contacts, companies or conversations.
Intercom integration
List all data events
> 🚧 > > Please note that you can only 'list' events that are less than 90 days old. Event counts and summaries will still include your events older
Intercom integration
List all Help Centers
You can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.
Intercom integration
List all live newsfeed items
You can fetch a list of all news items that are live on a given newsfeed

To see the other 31 data sources, go to the main Intercom listing in the App Directory.

What features does the ChatGPT integration offer?

By using the Intercom app for ChatGPT you get the following features:

Intercom integration
Use apps within
Get access to all App Directory apps within ChatGPT without any additional setup
Intercom integration
Can embed Cards
Custom Cards made with Adenin's drag-and-drop Card designer can be embedded into the ChatGPT experience
Intercom integration
Is a chatbot
Ask the customizable chatbot anything about Intercom data using just natural language

What are the 3 best Intercom ChatGPT apps?

These 3 Intercom Cards can be added to your ChatGPT instance straight away:

Screenshot of the List all articles endpoint from the Intercom ChatGPT app
List all articles
Add to ChatGPT
Screenshot of the List all open conversations endpoint from the Intercom ChatGPT app
List all open conversations
Add to ChatGPT
Screenshot of the Search for articles endpoint from the Intercom ChatGPT app
Search for articles
Add to ChatGPT

Is the ChatGPT integration free?

Yes, ChatGPT is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as ChatGPT are free, the use of adenin (including using data from Intercom) incurs usage charges according to your plan. See the pricing page for details →

Who is the ChatGPT integration for?

adenin’s ChatGPT connector is a popular choice for Customer Service, IT and Marketing teams at small to large organizations. The data sources that are built into Intercom (see above) are incredibly simple to integrate into ChatGPT and don't require any technical know-how. The adenin platform completely handles authenticating with Intercom and then loads your data into an Adaptive Card layout that, in turn, will be embedded into ChatGPT.

Do I have to be a developer to use the ChatGPT integration with Intercom?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Intercom is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Intercom integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Intercom data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the ChatGPT integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Intercom data is safely delivered to ChatGPT?

We use the secure OAuth standard which means you authorize adenin accessing your Intercom data and in turn authorize us to share this data with ChatGPT. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case ChatGPT) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Helping organizations connecting their data

We're always delighted to hear from users – especially if the reviews are this glowing

"⭐️⭐️⭐️⭐️⭐️ Shows a timeline of upcoming events"

Our team needed a straight forward way to see upcoming sales calls in SharePoint. This web part lets you show users their own calendars, as well as shared ones and was just the ticket. During installation we got an error message, which the support addressed.

— Sandra (11/03/2024) Microsoft AppSource

"⭐️⭐️⭐️⭐️⭐️ The Digital Chatbots"

What do you like best about the product?
It provides reminders from my google calendar. I can customise my board to access all my daily essentials in one place. Such as google drive, emails, Jira updates, and more. It has made my life much easier. I do not have to open every single app separately to find messages.
What do you dislike about the product?
It is a bit pricey. The prices could be lower.
What problems is the product solving and how is that benefiting you?
Saving time and energy by providing all updates in one place. Connected to several apps such as Slack, gmail, drive, sheets, etc.

— Kriti B. (10/15/2024) G2 Crowd

"⭐️⭐️⭐️⭐️⭐️ Simple widget"

This simply reads in your RSS feeds and makes it into a web part, for example to share your company blog. The web part's look can be fully adjusted, but there is a small monthly fee for this service (outside of a small monthly allowance).

— Kate Wilkinson (09/20/2024) Microsoft AppSource

"⭐️⭐️⭐️⭐️⭐️ Viva Connections"

We connected Workday to our Viva Connections dashboard to show users their PTO balances and offer a convenient way to request time off. The support was very helpful to go through an internal Infosec approval which added about 6 weeks to be able to roll it out. But the result is perfect!

— Emilia Barakat (09/22/2024) Microsoft AppSource

"⭐️⭐️⭐️⭐️⭐️ Show conversations from non-Teams locations"

Through a merger we had some locations that were used to Slack, and with this web part we could easily import their recent conversations into our SharePoint pages which makes it easier for management to monitor our new stores.

— Agnes Robertson (10/17/2024) Microsoft AppSource

"⭐️⭐️⭐️⭐️ The app store Viva was meant to have"

Despite a lot of hype around Viva dashboard we always held back rolling it out as there was just not a lot of apps available for it, we use ServiceNow, Salesforce and Workday for example; none of which are available in App Source. The only way really was to make up a custom ACE that's pretty much just a fancier bookmark to link out to each portal. So I was stunned to see these 3 apps being available through this Viva app. SNOW took help from their support team get started, and we hit one or two roadblocks submitting requests to Workday, etc. so it's not perfect but after a couple of support sessions we were able to put together a Viva homepage that works great for users and, to my eye, really delivers on the vision Microsoft promised with Viva being the central tab in Teams + SharePoint. So this app = must have

— Verified user (07/27/2024) Microsoft AppSource

"⭐️⭐️⭐️⭐️⭐️ App store for web parts"

I understand this is a company trying to create a marketplace of apps for SharePoint web parts which is a cool idea. It generates a list from the connected app's API which you can then refine. The selection could be a lot bigger, but for the apps I wanted and they had, it worked really well.

— Verified user (03/05/2024) Microsoft AppSource

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Intercom is just one of many ChatGPT apps you can use

adenin’s ChatGPT integration isn't just limited to Communication applications, such as Intercom. Truly transform your ChatGPT experience by simply browsing our App Directory for all your other work tools.

It’s like a personal homescreen where you can monitor everything with ease and from one central location.

Browse App Directory 
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