Intercom integration for your own 
personal dashboard or intranet

Get started with the Intercom integration

These 3 Intercom Cards can be added to your personal dashboard or intranet straight away:

List all articles

Add to my dashboard

List all open conversations

Add to my dashboard

Search for articles

Add to my dashboard

Make your own Adaptive Cards from Intercom data

Once you connect the Intercom API to your adenin account, a Card with your desired data will be generated and added to your dashboard.

Making changes to this Card’s layout is easy with our low-code Adaptive Card designer. Simply click on the ··· button and then Edit in Designer.

It’s incredibly developer-friendly and lets you drag-and-drop new elements into your design, or adjust the visual properties by selecting any element from the preview area.

Available data sources

The Intercom connector API provides these 47 endpoints:

List all articles

Show you a list of your public and draft Intercom knowledge base articles

List all open conversations

See open conversations from your Intercom account

Search for articles

Shows you a list of Intercom articles for a pre-determined search query that you can select when setting up the integration

Download content data export

When a job has a status of complete, and thus a filled download_url, you can download your data by hitting that provided URL, formatted like so: https

Find a specific tag

You can fetch the details of tags that are on the workspace by their id. This will return a tag object.

Get a contact

You can fetch the details of a single contact.

Identify an admin

You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you

List all activity logs

You can get a log of activities by all admins in an app.

List all admins

You can fetch a list of admins for a given workspace.

List all collections

You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in

List all contacts

You can fetch a list of all contacts (ie. users or leads) in your workspace. {% admonition type="warning" name="Pagination" %} You can use paginatio

List all conversations

You can fetch a list of all conversations. You can optionally request the result page size and the cursor to start after to fetch the result. {% admo

List all data attributes

You can fetch a list of all data attributes belonging to a workspace for contacts, companies or conversations.

List all data events

> 🚧 > > Please note that you can only 'list' events that are less than 90 days old. Event counts and summaries will still include your events older

List all Help Centers

You can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.

List all live newsfeed items

You can fetch a list of all news items that are live on a given newsfeed

List all news items

You can fetch a list of all news items

List all newsfeeds

You can fetch a list of all newsfeeds

List all notes

You can fetch a list of notes that are associated to a contact.

List all segments

You can fetch a list of all segments.

List all tags

You can fetch a list of all tags for a given workspace.

List all teams

This will return a list of team objects for the App.

List all ticket types

You can get a list of all ticket types for a workspace.

List attached companies for contact

You can fetch a list of companies that are associated to a contact.

List attached contacts

You can fetch a list of all contacts that belong to a company.

List attached segments for companies

You can fetch a list of all segments that belong to a company.

List attached segments for contact

You can fetch a list of segments that are associated to a contact.

List subscription types

You can list all subscription types. A list of subscription type objects will be returned.

List subscriptions for a contact

You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out'

List tags attached to a contact

You can fetch a list of all tags that are attached to a specific contact.

Retrieve a collection

You can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/`.

Retrieve a company by ID

You can fetch a single company.

Retrieve a conversation

You can fetch the details of a single conversation. This will return a single Conversation model with all its conversation parts. {% admonition typ

Retrieve a Help Center

You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/`.

Retrieve a news item

You can fetch the details of a single news item.

Retrieve a newsfeed

You can fetch the details of a single newsfeed

Retrieve a note

You can fetch the details of a single note.

Retrieve a segment

You can fetch the details of a single segment.

Retrieve a team

You can fetch the details of a single team, containing an array of admins that belong to this team.

Retrieve a ticket

You can fetch the details of a single ticket.

Retrieve a ticket type

You can fetch the details of a single ticket type.

Retrieve a visitor with User ID

You can fetch the details of a single visitor.

Retrieve an admin

You can retrieve the details of a single admin.

Retrieve an article

You can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/`.

Retrieve companies

You can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/co

Scroll over all companies

The `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deepl

Show content data export

You can view the status of your job by sending a `GET` request to the URL `https://api.intercom.io/export/content/data/{job_identifier}` - the `{job_i

See 31 more 

How to install the Intercom integration on your personal dashboard

1. Click the Add button below

   Add Intercom to adenin

2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Intercom integration will start.

3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Intercom account and more attributes (if they are required).

   At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Intercom API.

   

   

   Intercom

4. Your Card will now appear on your adenin dashboard.

5. Modify or embed your Adaptive Card from the ··· button in the top right-hand corner of your card:

   Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

   By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Intercom integration works as a SharePoint web part, or with chatbots such as Microsoft Teams.