Zoho Desk integration for your own 
personal dashboard or intranet

Card screenshot of Zoho Desk integration
SharePoint Intranet web part for Zoho Desk Microsoft Teams chatbot with Zoho Desk Personal dashboard with Zoho Desk integration Zoho Desk web part for Viva Connections dashboard Custom GPT for Zoho Desk data Slack chatbot integration for Zoho Desk Chrome extension for Zoho Desk

adenin puts Zoho Desk data and all your other apps into a personal dashboard. Work smarter and interact, create, or embed your apps anywhich way you want.

adenin logoAdd Zoho Desk to adenin Opens your adenin dashboard

With adenin's Zoho Desk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease.

Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets. With the AI-powered search, you can quickly and easily search and find relevant tickets - so you can concentrate on getting things done.

Build an efficient Helpdesk with the adenin integration for Zoho Desk which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of the Helpdesk more conveniently.

Get started with the Zoho Desk integration

These 2 Zoho Desk Cards can be added to your personal dashboard or intranet straight away:

Adaptive Card for My open tickets that can be integrated into SharePoint intranets or works on personal dashboards
My open tickets
adenin logo Add to my dashboard
Adaptive Card for Open tickets that can be integrated into SharePoint intranets or works on personal dashboards
Open tickets
adenin logo Add to my dashboard

Make your own Adaptive Cards from Zoho Desk data

Once you connect the Zoho Desk API to your adenin account, a Card with your desired data will be generated and added to your dashboard.

Making changes to this Card’s layout is easy with our low-code Adaptive Card designer. Simply click on the ··· button and then Edit in Designer.

It’s incredibly developer-friendly and lets you drag-and-drop new elements into your design, or adjust the visual properties by selecting any element from the preview area.

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
User profile block
Image block Image block

Available data sources

The Zoho Desk connector API provides these 2 endpoints:

Zoho Desk integration
My open tickets
Shows a list of recent open tickets assigned to you from Zoho Desk
Zoho Desk integration
Open tickets
Shows a list of recent open tickets from Zoho Desk

How to install the Zoho Desk integration on your personal dashboard

  1. Click the Add button below

    adenin logoAdd Zoho Desk to adenin

  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Zoho Desk integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Zoho Desk account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Zoho Desk API.

    Image of Zoho Desk securely connecting with authorization from user
    Zoho Desk icon

    Zoho Desk

  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Zoho Desk integration works as a SharePoint web part, or with chatbots such as Microsoft Teams.

Made by adenin
Integration features Make Adaptive Cards Live data connector Ready-to-go Cards Chatbot trained Intranet embeddable
Categories
Development Helpdesk Productivity
Departments
Customer Service IT

Get Zoho Desk integration for intranets and chatbots

SharePoint SharePoint integration
Embed our Zoho Desk web part onto your SharePoint pages and customize their design
M365 Copilot M365 Copilot integration
Let Copilot look up answers from Zoho Desk without breaking your flow
Microsoft Teams Microsoft Teams integration
Get the power of a smart assistant that talks to your Zoho Desk data and pin relevant Adaptive Cards to the built-in dashboard
Personal dashboard Personal dashboard integration
Get a personal dashboard for your Zoho Desk data that can be easily modified to suit your needs
ChatGPT ChatGPT integration
Ask adenin GPT anything about your Zoho Desk data and get real-time replies
Outlook Outlook integration
Keep an eye on your Zoho Desk account by adding it to your Outlook web version dashboard
Viva Connections Viva Connections integration
Turn Zoho Desk in an Adaptive Card (ACE) on your Viva dashboard and supercharge your intranet
SharePoint Search SharePoint Search integration
Get Adaptive Card answers using live Zoho Desk data and define your own QnA Cards for recurring topics
SharePoint Dashboard SharePoint Dashboard integration
Add Adaptive Cards with your Zoho Desk data to the SharePoint dashboard web part
Chrome extension Chrome extension
Supercharge your Chrome experience with data from Zoho Desk by adding Adaptive Cards to your dashboard
Cisco Webex Cisco Webex integration
Easily interact with your Zoho Desk data by using our intelligent Webex chatbot that shows answers in the form of customizable Adaptive Cards
Slack Slack integration
Zoho Desk is easily integrated into Slack simply by installing the adenin Digital Assistant app which gives users answers in real-time
Office.com Office.com integration
Easily add Zoho Desk to the adenin dashboard for your Office.com account and see all your Cards at a glance
Edge extension Edge extension
Supercharge your Edge browser with Zoho Desk Cards shown directly on your dashboard
Website embed Website embed integration
Bring Adaptive Cards with your live data to any web page or anywhere you can embed snippets
WordPress WordPress integration
Simply embed Adaptive Cards with your Zoho Desk data inside Wordpress with our adenin Widget and Gutenberg Block
Programmable search engine Programmable search engine integration
Easily add live Zoho Desk data to your Google PSE results and enhance your users' search experience
IntelliEnterprise Intranet IntelliEnterprise Intranet integration
Enhance your intranet with the power of Adaptive Cards that let you connect to Zoho Desk with ease
Drupal Drupal integration
Embed data from Zoho Desk right inside the adenin Module for Drupal and show users live data
Lumapps® Lumapps® integration
You can add Zoho Desk data to Lumapps with ease by using our free Adaptive Cards Widget
Alexa Alexa integration
By adding our Skill you can get answers from Zoho Desk right on your Alexa
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