Turn HP Service Manager in an Adaptive Card (ACE) on your Viva dashboard and supercharge your intranet
HP Service Manager
Live data
Your HP Service Manager data is now securely showing in Viva Connections
Elevate your productivity with the seamless integration of HP Service Manager and Viva Connections via adenin. With this integration, you can utilize the power of Adaptive Cards and Adaptive Card Extensions (ACE), bringing all your necessary data in a single, centralized location. The integration imparts a user-friendly and developer-friendly environment, easing the process of embedding HP Service Manager data into your Viva Connections dashboard.
Here's what you can expect:
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With the Viva Connections dashboard you have the ability to turn apps from the App Directory into Adaptive Card extensions. These Cards present employees their data in bite-sized snippets and can be expanded to show more details.Use ACE Adaptive Card... Read more
HP Service Manager provides the following 0 data sources:
By using the HP Service Manager app for Viva Connections you get the following features:
Yes, Viva Connections is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Viva Connections are free, the use of adenin (including using data from HP Service Manager) incurs usage charges according to your plan. See the pricing page for details →
adenin’s Viva Connections connector is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into HP Service Manager (see above) are incredibly simple to integrate into Viva Connections and don't require any technical know-how. The adenin platform completely handles authenticating with HP Service Manager and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Viva Connections.
No, the integration is designed to help busy managers stay on top of their various workplace applications, where HP Service Manager is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the HP Service Manager integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).
Then with the built-in Card designer we automatically generate a layout from your HP Service Manager data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.
Lastly, there will be the Viva Connections integration which is self-explanatory to install. Just check the installation instructions section for more details.
Yes, the HP Service Manager app will also be available as a web part for regular SharePoint pages.
We use the secure OAuth standard which means you authorize adenin accessing your HP Service Manager data and in turn authorize us to share this data with Viva Connections. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Viva Connections) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.
We're always delighted to hear from users – especially if the reviews are this glowing
"⭐️⭐️⭐️⭐️⭐️ Shows a timeline of upcoming events"
Our team needed a straight forward way to see upcoming sales calls in SharePoint. This web part lets you show users their own calendars, as well as shared ones and was just the ticket. During installation we got an error message, which the support addressed.
"⭐️⭐️⭐️⭐️⭐️ The Digital Chatbots"
What do you like best about the product?
It provides reminders from my google calendar. I can customise my board to access all my daily essentials in one place. Such as google drive, emails, Jira updates, and more. It has made my life much easier. I do not have to open every single app separately to find messages.
What do you dislike about the product?
It is a bit pricey. The prices could be lower.
What problems is the product solving and how is that benefiting you?
Saving time and energy by providing all updates in one place. Connected to several apps such as Slack, gmail, drive, sheets, etc.
"⭐️⭐️⭐️⭐️⭐️ Simple widget"
This simply reads in your RSS feeds and makes it into a web part, for example to share your company blog. The web part's look can be fully adjusted, but there is a small monthly fee for this service (outside of a small monthly allowance).
"⭐️⭐️⭐️⭐️⭐️ Viva Connections"
We connected Workday to our Viva Connections dashboard to show users their PTO balances and offer a convenient way to request time off. The support was very helpful to go through an internal Infosec approval which added about 6 weeks to be able to roll it out. But the result is perfect!
"⭐️⭐️⭐️⭐️⭐️ Show conversations from non-Teams locations"
Through a merger we had some locations that were used to Slack, and with this web part we could easily import their recent conversations into our SharePoint pages which makes it easier for management to monitor our new stores.
"⭐️⭐️⭐️⭐️ The app store Viva was meant to have"
Despite a lot of hype around Viva dashboard we always held back rolling it out as there was just not a lot of apps available for it, we use ServiceNow, Salesforce and Workday for example; none of which are available in App Source. The only way really was to make up a custom ACE that's pretty much just a fancier bookmark to link out to each portal. So I was stunned to see these 3 apps being available through this Viva app. SNOW took help from their support team get started, and we hit one or two roadblocks submitting requests to Workday, etc. so it's not perfect but after a couple of support sessions we were able to put together a Viva homepage that works great for users and, to my eye, really delivers on the vision Microsoft promised with Viva being the central tab in Teams + SharePoint. So this app = must have
"⭐️⭐️⭐️⭐️⭐️ App store for web parts"
I understand this is a company trying to create a marketplace of apps for SharePoint web parts which is a cool idea. It generates a list from the connected app's API which you can then refine. The selection could be a lot bigger, but for the apps I wanted and they had, it worked really well.
adenin’s Viva Connections integration isn't just limited to Helpdesk applications, such as HP Service Manager. Truly transform your Viva Connections experience by simply browsing our App Directory for all your other work tools.
It’s like a personal homescreen where you can monitor everything with ease and from one central location.
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